212 Darlington Drive, Strathcona County, Alberta T8H 2B1, Canada
CALL NOW. (780) 217-6796
CALL NOW. (780) 217-6796
We value your privacy. The purpose of this privacy policy is to disclose to you the type of personal information we gather, how we gather it, what we use it for, and inform you of the choices that you have in our use of your personal information. By using our website you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy. All of the different forms of data, content and information described below are collectively referred to as "Information."
The Personal Information Protection and Electronic Documents Act is legislation enacted by the Canadian government. The Act outlines the way we may legally use your personal information and we fully adhere to it. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, or update your account settings information.
Personal information we collect
The types of personal information that we may collect from you from time to time includes:
We collect personal information in a number of ways, for example:
Why do we collect your personal Information
We collect your personal Information for one or both of the following purposes: (i) to provide product, service or any other information you requested; or (ii) to send you information about our products and services and special offers that may be of interest to you.
Control of your Information
You always have the option to instruct us not to use your personal Information. See “Contact us” below to provide us with your current instructions as to what personal Information we can and cannot use.
Visiting a third party website via a link from our own website
In some instances, advertisers advertise on our website and you may visit their websites by directly linking to those websites from our website. If you choose to provide personal Information when you visit those websites please remember that the privacy provisions that the third party has will govern your relationship with them and our privacy policy will not apply.
Our policy regarding sharing of Information
Our policy is simple: we never sell or rent your personal Information to any third parties under any circumstances (though we may transfer it to our international headquarters since some of the Information we may provide you about our products, services and special offers that may be of interest to you are sometimes sent via our international headquarters).
Our policy toward children
Our website is not directed to persons under 13 years of age. We do not knowingly collect personally identifiable Information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personal Information without their consent, he or she should contact us at crackchiprepair@gmail.com. If we become aware that a child under 13 years of age has provided us with personal Information, we will take steps to delete such Information from our files.
Changes in our privacy policy
From time to time, we may update this Privacy Policy. We will notify you of any material changes to our Privacy Policy by posting any updated policies on this page. We encourage you to visit this area frequently to stay informed.
Warrenty
there are inherent risks when dealing with
We are pleased to offer a re-repair, at no cost to the customer, for any repairs that were not preventative.
What's covered
All chip repairs up to and including the diameter of a "Toonie" are covered under our Lifetime Service Warranty. Crack Repairs or Crack Stop Repairs, however, are not.
Windshield Crack Repairs are something we are highly capable of but do not offer a guarantee on this service.
Why repairs may fail
There are many variables that a windshield may encounter before and after the service is completed, as windshields never stop expanding and contracting with heat and cold or flexing in wind and/or driving conditions. It is normal in some cases for rock chips to expand during the repair at no fault of the technician. There are inherent risks when dealing with glass where you have a chip, you have a crack, you have a hairline crack, and you have a micro hairline crack that may be present that is not observable to the naked eye during the repair. If a repaired chip or crack does not hold or prevent further damage to the windshield, it is likely a cause of one of these variables.
It is extremely rare, yet unavoidable, that a repair will sometimes not hold. This is not a technical error but an inescapable hazard involved in windshield repair. By using our service, if the customer is not charged for the repair or a refund is made, then the company is not held responsible for any other future liability or damage caused by the crack continuing to propagate. The company will offer to re-repair the crack as required to keep the customer happy.
Historically, failure rates are less than 0.003% of all repairs performed.
What we'll do to fix it
We will refund the entire amount of your invoice on all repairs that do not hold, resulting in a crackout or repair failure.
We refund to card used to make purchase, or by cheque if paid in cash.
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I guarantee our work will never spread. When you sell the automobile please pass my contact information to the new owners.
In the rare event that my work fails I charge $63 for a travel fee to evaluate it and if it is required to be retouched up then there is no charge. A travel fee is waived if customer tracks me down. I repair the first 8 inches for free and after that the customer pays $10 - $13 per inch.
Subject to in person viewing.
Price subject to in person viewing.
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